Resolved after 1 hour 11 minutes, affecting DicksonOne Web Application and DicksonOne Web Application (DicksonOne Web Application — United States) and 1 more, on April 15, 2026.
We are currently investigating an issue affecting parts of the platform. Our engineering team has been alerted and is actively working to identify the root cause.
Affected components
DicksonOne Web ApplicationDicksonOne Web Application (DicksonOne Web Application — United States)DicksonOne Web Application (DicksonOne Web Application — Europe)DicksonOne Device CommunicationDicksonOne Device Communication (DicksonOne Device Communication — United States)DicksonOne Device Communication (DicksonOne Device Communication — Europe)
Update timeline
- investigating Apr 15, 2026, 11:11 PM UTC
We are currently investigating an issue affecting parts of the platform. Our engineering team has been alerted and is actively working to identify the root cause.
- resolved Apr 16, 2026, 12:23 AM UTC
Service disruption resolved after system restart
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