Dialog Health incident

Core Platform, Messaging Services, and 2 other services are down

Resolved after 9 hours 17 minutes, affecting section-181338 (Core Platform) and section-186553 (AnalyticsPRO Module) and 1 more, on July 18, 2024.

investigating Jul 18, 2024, 10:53 PM UTC

Core Platform went down.

Started
Jul 18, 2024, 10:53 PM UTC
Resolved
Jul 19, 2024, 08:10 AM UTC
Duration
9h 17m
Detected by Pingoru
Jul 18, 2024, 10:53 PM UTC

Affected components

section-181338 (Core Platform)section-186553 (AnalyticsPRO Module)section-186572 (Person and Event Opt-In Rest API)section-195793 (Messaging Services)

Update timeline

  1. investigating Jul 18, 2024, 10:53 PM UTC

    Core Platform went down.

  2. resolved Jul 19, 2024, 08:10 AM UTC

    Messaging Services recovered.

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