Dialog Health incident

Core Platform, AnalyticsPRO Module, and 1 other service are down

Resolved after 6 hours 18 minutes, affecting section-181338 (Core Platform) and section-186553 (AnalyticsPRO Module) and 1 more, on October 29, 2025.

investigating Oct 29, 2025, 04:00 PM UTC

AnalyticsPRO Module went down.

Started
Oct 29, 2025, 04:00 PM UTC
Resolved
Oct 29, 2025, 10:19 PM UTC
Duration
6h 18m
Detected by Pingoru
Oct 29, 2025, 04:00 PM UTC

Affected components

section-181338 (Core Platform)section-186553 (AnalyticsPRO Module)section-186572 (Person and Event Opt-In Rest API)

Update timeline

  1. investigating Oct 29, 2025, 04:00 PM UTC

    AnalyticsPRO Module went down.

  2. resolved Oct 29, 2025, 10:19 PM UTC

    Person and Event Opt-In Rest API recovered.

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