Dexcom Outage History
Dexcom is up right nowPingoru has recorded 50 incidents for Dexcom: 10 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 2 | 7 of 553 (1%) |
Incidents, newest first
Minor October 2, 2026 Performance Issue - User Registration 4h 11m Server 1 - User Registration
Started Oct 02, 2026, 12:06 AM UTC· resolved Oct 02, 2026, 04:17 AM UTC
- investigating Oct 02, 2026, 12:06 AM UTC
We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
- investigating Oct 02, 2026, 02:28 AM UTC
We are still working on it. New updates will be posted here until service is restored.
- resolved Oct 02, 2026, 04:17 AM UTC
Full service of the User registration has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Notice October 1, 2026 Performance Issue - Photo Upload App 2h 55m Server 1 - Photo Upload
Started Oct 01, 2026, 09:06 PM UTC· resolved Oct 02, 2026, 12:02 AM UTC
- investigating Oct 01, 2026, 09:06 PM UTC
We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
- investigating Oct 01, 2026, 11:49 PM UTC
We are still working on it. New updates will be posted here until service is restored.
- investigating Oct 01, 2026, 11:50 PM UTC
We are continuing to investigate this issue.
- investigating Oct 02, 2026, 12:01 AM UTC
We are continuing to investigate this issue.
- resolved Oct 02, 2026, 12:02 AM UTC
Full service of the Photo Upload app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Minor March 9, 2026 Performance Issue - Follow App 1h 11m Server 1 - Follow App
Started Mar 09, 2026, 12:17 PM UTC· resolved Mar 09, 2026, 01:28 PM UTC
- investigating Mar 09, 2026, 12:17 PM UTC
We are aware some customers may be experiencing service interruptions with push notifications for Follow app and Stelo app insights.
- investigating Mar 09, 2026, 12:50 PM UTC
We are still working on it. New updates will be posted here until service is restored.
- resolved Mar 09, 2026, 01:28 PM UTC
Full service of the Follow app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Notice November 18, 2025 Performance Issue - Clarity 1h 10m Server 1 - Clarity
Started Nov 18, 2025, 01:37 PM UTC· resolved Nov 18, 2025, 02:48 PM UTC
- investigating Nov 18, 2025, 01:37 PM UTC
We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
- resolved Nov 18, 2025, 02:48 PM UTC
Full service of Dexcom Clarity has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Minor June 16, 2025 Performance Issue - G7 App 19m Server 1 - User Registration, Server 1 - G7 App, Server 2 - Dexcom ONE+ App, Server 1 - Stelo App and 4 more
Started Jun 16, 2025, 06:06 PM UTC· resolved Jun 16, 2025, 06:26 PM UTC
- investigating Jun 16, 2025, 06:06 PM UTC
We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
- resolved Jun 16, 2025, 06:26 PM UTC
Full service of the G7 app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Critical June 12, 2025 Cloudflare, GCP IAM outage - multiple services 2h 17m Server 1 - Follow App, Server 1 - Clarity, Server 1 - User Registration, Server 2 - User Registration and 3 more
Started Jun 12, 2025, 06:45 PM UTC· resolved Jun 12, 2025, 09:02 PM UTC
- investigating Jun 12, 2025, 06:45 PM UTC
We are currently investigating issue
- investigating Jun 12, 2025, 06:50 PM UTC
We are continuing to investigate this issue.
- investigating Jun 12, 2025, 07:49 PM UTC
We are still working on it. New updates will be posted here until service is restored.
- investigating Jun 12, 2025, 08:46 PM UTC
We are still working on it. New updates will be posted here until service is restored.
- resolved Jun 12, 2025, 09:02 PM UTC
Full service of the Follow app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Minor March 19, 2025 Degraded Performance - Follow App and Stelo Insights - Push Notification Prod US 20m Server 1 - Follow App, Server 1 - Stelo App
Started Mar 19, 2025, 12:08 AM UTC· resolved Mar 19, 2025, 12:29 AM UTC
- investigating Mar 19, 2025, 12:08 AM UTC
Customers experiencing service interruptions with follow app and stelo insights push notifications in US
- resolved Mar 19, 2025, 12:29 AM UTC
This incident has been resolved.