DevRev experienced a major incident on August 2, 2026 affecting ASIA PACIFIC (SINGAPORE) (Application (app.devrev.ai)), lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 02, 2026, 06:18 AM UTC
We are investigating a service disruption affecting customers in our ap-south-1 region. Users in this region may experience errors or be unable to access the application. Our team has identified the cause and is actively working on a fix. We will share updates as recovery progresses and apologize for the disruption.
- investigating Aug 02, 2026, 06:18 AM UTC
We are currently experiencing an outage affecting the Janus and MFZ APIs in the ap-south-1 region. Our team is actively working to resolve the issue and restore normal service. We will provide updates as soon as more information becomes available.
- resolved Aug 02, 2026, 08:04 AM UTC
We are pleased to inform you that the recent outage affecting the ap-south-1 region, has been fully resolved. We sincerely apologise for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, our services are now stable and functioning as expected.