DevRev experienced a minor incident on July 24, 2026 affecting ASIA PACIFIC (SINGAPORE) (API (api.devrev.ai)) and ASIA PACIFIC (SINGAPORE) (Timeline) and 1 more component, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 24, 2026, 10:33 AM UTC
We're investigating an issue causing automated workflows to run with significant delays. Workflows are still executing, but you may notice they start later than expected. We're actively working on it and will share updates as we make progress.
- investigating Jul 24, 2026, 10:33 AM UTC
We've identified that delays are being caused by processing lag in our event pipeline, which is impacting automated workflows, timeline events (updates on tickets/issues), SLAs, and snap-ins. Some webhook callbacks may also be delayed. Workflows and events are still processing, but you may continue to see delays until recovery completes. We'll post the next update shortly.
- resolved Jul 24, 2026, 12:32 PM UTC
This issue is now resolved. Workflows, event updates, SLAs, snap-ins, and webhook callbacks are processing normally, and the backlog has fully cleared. Thank you for your patience.