DevRev incident

Delayed events

Minor Resolved View vendor source →

DevRev experienced a minor incident on February 25, 2026 affecting ASIA PACIFIC (SINGAPORE) (Application (app.devrev.ai)) and ASIA PACIFIC (SINGAPORE) (API (api.devrev.ai)) and 1 more component, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 08:37 PM UTC
Resolved
Feb 25, 2026, 10:49 PM UTC
Duration
2h 11m
Detected by Pingoru
Feb 25, 2026, 08:37 PM UTC

Affected components

ASIA PACIFIC (SINGAPORE) (Application (app.devrev.ai))ASIA PACIFIC (SINGAPORE) (API (api.devrev.ai))ASIA PACIFIC (SINGAPORE) (Conversation and Ticket Management)ASIA PACIFIC (SINGAPORE) (Issue Management)ASIA PACIFIC (SINGAPORE) (Timeline)

Update timeline

  1. investigating Feb 25, 2026, 08:37 PM UTC

    We are currently experiencing an issue affecting events and their processing within our us-east-1 cluster. Our team is actively working to resolve the problem and restore normal service. We will provide updates as soon as more information becomes available. Thank you for your patience.

  2. resolved Feb 25, 2026, 10:49 PM UTC

    We are pleased to inform you that the issue causing delayed events has been resolved. If you experience any further issues or have questions, please do not hesitate to contact us. Thank you for your continued trust.