DevRev experienced a minor incident on May 14, 2026 affecting ASIA PACIFIC (SINGAPORE) (Timeline), lasting 8h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 14, 2026, 10:56 AM UTC
We're currently experiencing a service issue affecting a subset of orgs in the US East region. This is causing delays in SLA processing, notifications, and comment-based workflows. Our team is actively investigating and working on a fix. We'll provide updates as we have more information.
- resolved May 14, 2026, 02:04 PM UTC
We are pleased to inform you that the issue with notifications not appearing on the Updates page has been resolved. Our team identified and addressed the underlying cause to ensure notifications are now displayed correctly. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. Rest assured, the service is now stable and functioning as intended. If you experience any further issues or have questions, please don't hesitate to reach out to our support team.