Affected components
ASIA PACIFIC (SINGAPORE) (Conversation and Ticket Management)
Update timeline
- investigating May 05, 2026, 07:13 AM UTC
We are currently experiencing a temporary issue with event capture, where events are being recorded in conversation or tickets with a delay which leads to delay in workflows and snap-in functions. Our team is actively working to resolve this and restore normal functionality. Some users may experience inconsistencies while accessing these features. We will share updates as more information becomes available.
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