Device Magic incident

Partial outage due to AWS infrastructure network issues

Major Resolved View vendor source →

Device Magic experienced a major incident on July 28, 2022 affecting Forms Website and Submission Deliveries, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2022, 05:21 PM UTC
Resolved
Jul 28, 2022, 07:52 PM UTC
Duration
2h 31m
Detected by Pingoru
Jul 28, 2022, 05:21 PM UTC

Affected components

Forms WebsiteSubmission Deliveries

Update timeline

  1. investigating Jul 28, 2022, 05:21 PM UTC

    AWS is experiencing network connectivity issues in the same region as our servers. Our team is working with AWS Support to get all Device Magic services back to normal operations. For more information on the underlying AWS issue check - https://health.aws.amazon.com/health/status

  2. resolved Jul 28, 2022, 07:52 PM UTC

    AWS outage has been resolved. All services are back online.