Device Magic incident

Multi-Device Dispatches Delayed

Minor Resolved View vendor source →

Device Magic experienced a minor incident on October 18, 2022 affecting Dispatches, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2022, 08:46 PM UTC
Resolved
Oct 18, 2022, 11:49 PM UTC
Duration
3h 2m
Detected by Pingoru
Oct 18, 2022, 08:46 PM UTC

Affected components

Dispatches

Update timeline

  1. identified Oct 18, 2022, 08:46 PM UTC

    We are currently experiencing an issue with the delivery of Multi-Device dispatches. Single device dispatches are working as normal. The issue has been identified and a fix is currently being worked on. Thank you for your patience!

  2. monitoring Oct 18, 2022, 11:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 18, 2022, 11:49 PM UTC

    This incident has been resolved.