Device Magic incident

Delivery Delays

Notice Resolved View vendor source →

Device Magic experienced a notice incident on March 8, 2023 affecting Submission Deliveries and Submission Resending and 1 more component, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2023, 04:25 PM UTC
Resolved
Mar 08, 2023, 06:53 PM UTC
Duration
2h 28m
Detected by Pingoru
Mar 08, 2023, 04:25 PM UTC

Affected components

Submission DeliveriesSubmission ResendingDispatches

Update timeline

  1. investigating Mar 08, 2023, 04:25 PM UTC

    We are currently experiencing a delay with deliveries/dispatches. We are currently investigating the issue and will provide updates when available. Thank you for your patience! The Device Magic Team

  2. identified Mar 08, 2023, 06:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 08, 2023, 06:28 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Mar 08, 2023, 06:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 08, 2023, 06:53 PM UTC

    This incident has been resolved.