Device Magic experienced a notice incident on March 22, 2023 affecting Long Running Delivery Queue, lasting 5h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Long Running Delivery Queue
Update timeline
- monitoring Mar 22, 2023, 01:17 PM UTC
We have identified an issue with the 'Long Running' delivery queue. Submissions that typically take 1+ hours to process to PDF destinations are experiencing longer than normal processing times. A fix has already been put in place and these jobs will continue to process through as the system works through them. We apologize for the inconvenience and appreciate your patience!
- resolved Mar 22, 2023, 06:48 PM UTC
This incident has been resolved.