Device Magic incident

Submission Delivery Delay

Notice Resolved View vendor source →

Device Magic experienced a notice incident on May 16, 2023 affecting Submission Deliveries and Submission Resending and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2023, 03:59 PM UTC
Resolved
May 16, 2023, 05:25 PM UTC
Duration
1h 25m
Detected by Pingoru
May 16, 2023, 03:59 PM UTC

Affected components

Submission DeliveriesSubmission ResendingDispatches

Update timeline

  1. investigating May 16, 2023, 03:59 PM UTC

    We are currently experiencing longer than usual submission delivery times. We are investigating the issue and will provide an update when there is one available.

  2. monitoring May 16, 2023, 04:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 16, 2023, 05:24 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 16, 2023, 05:25 PM UTC

    This incident has been resolved.