Device Magic experienced a minor incident on July 25, 2023 affecting Submission Deliveries and Submission Resending and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Submission DeliveriesSubmission ResendingDispatches
Update timeline
- identified Jul 25, 2023, 01:04 PM UTC
We are currently experiencing longer than usual submission delivery/resending times. We have identified the issue and are currently working to resolve.
- monitoring Jul 25, 2023, 01:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 25, 2023, 02:11 PM UTC
This incident has been resolved. System maintenance occurred during the night and one of the changes made had a negative affect causing the incident this morning. The changes have since been reverted and all systems a performing as normal now. We appreciate your patience.