Device Magic incident

Database outage

Critical Resolved View vendor source →

Device Magic experienced a critical incident on January 23, 2024 affecting Forms Website, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2024, 03:36 AM UTC
Resolved
Jan 23, 2024, 04:10 AM UTC
Duration
34m
Detected by Pingoru
Jan 23, 2024, 03:36 AM UTC

Affected components

Forms Website

Update timeline

  1. investigating Jan 23, 2024, 03:36 AM UTC

    We experienced an issue with one of our databases. Our team is working on a fix.

  2. identified Jan 23, 2024, 03:40 AM UTC

    The issue has been identified and a fix is being implemented

  3. resolved Jan 23, 2024, 04:10 AM UTC

    This incident has been resolved.