Device Magic incident

SSO Login via Mobile Device

Notice Resolved View vendor source →

Device Magic experienced a notice incident on April 9, 2024 affecting Device Magic Systems, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2024, 06:56 PM UTC
Resolved
Apr 09, 2024, 07:54 PM UTC
Duration
58m
Detected by Pingoru
Apr 09, 2024, 06:56 PM UTC

Affected components

Device Magic Systems

Update timeline

  1. investigating Apr 09, 2024, 06:56 PM UTC

    We are currently experiencing an issue with using SSO to log in via a mobile device. The team is investigating the issue.

  2. identified Apr 09, 2024, 07:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 09, 2024, 07:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 09, 2024, 07:54 PM UTC

    This incident has been resolved.