Device Magic incident

Submission Delivery/Resending Delay

Minor Resolved View vendor source →

Device Magic experienced a minor incident on July 24, 2023 affecting Submission Deliveries and Submission Resending and 1 more component, lasting 3h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2023, 06:14 PM UTC
Resolved
Jul 24, 2023, 09:51 PM UTC
Duration
3h 37m
Detected by Pingoru
Jul 24, 2023, 06:14 PM UTC

Affected components

Submission DeliveriesSubmission ResendingDispatches

Update timeline

  1. investigating Jul 24, 2023, 06:14 PM UTC

    We are currently experiencing longer than usual submission delivery/resending times. We are investigating the issue and will provide an update when there is one available.

  2. identified Jul 24, 2023, 06:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 24, 2023, 08:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 24, 2023, 09:51 PM UTC

    This incident has been resolved.