Device Magic incident

Website Performance

Notice Resolved View vendor source →

Device Magic experienced a notice incident on July 10, 2024 affecting Forms Website and Submission Deliveries and 1 more component, lasting 3h 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2024, 02:54 PM UTC
Resolved
Jul 10, 2024, 06:53 PM UTC
Duration
3h 59m
Detected by Pingoru
Jul 10, 2024, 02:54 PM UTC

Affected components

Forms WebsiteSubmission DeliveriesSubmission ResendingDispatchesDevice Magic Systems

Update timeline

  1. investigating Jul 10, 2024, 02:54 PM UTC

    We are currently experiencing an issue with website performance and submission deliveries. The team is currently investigating.

  2. identified Jul 10, 2024, 03:03 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 10, 2024, 04:24 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 10, 2024, 04:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 10, 2024, 06:53 PM UTC

    This incident has been resolved.