Device Magic incident

System Delays

Notice Resolved View vendor source →

Device Magic experienced a notice incident on September 5, 2024 affecting Submission Deliveries and Submission Resending and 1 more component, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2024, 06:47 PM UTC
Resolved
Sep 05, 2024, 10:05 PM UTC
Duration
3h 17m
Detected by Pingoru
Sep 05, 2024, 06:47 PM UTC

Affected components

Submission DeliveriesSubmission ResendingDispatches

Update timeline

  1. monitoring Sep 05, 2024, 06:47 PM UTC

    Due to higher than normal volume the system is experiencing delays in deliveries. The team has added more horsepower to the system to work through the backlog as quickly as possible. We apologize for any inconvenience this may cause and thank you for your patience.

  2. resolved Sep 05, 2024, 10:05 PM UTC

    Delivery times have returned to normal.