Device Magic incident

Page Loading Delays

Notice Resolved View vendor source →

Device Magic experienced a notice incident on October 31, 2024 affecting Forms Website, lasting 7d 5h. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2024, 04:28 PM UTC
Resolved
Nov 07, 2024, 09:44 PM UTC
Duration
7d 5h
Detected by Pingoru
Oct 31, 2024, 04:28 PM UTC

Affected components

Forms Website

Update timeline

  1. investigating Oct 31, 2024, 04:28 PM UTC

    We are currently aware of an issue causing slower-than-normal page loading times for some users. Our team is investigating the cause and working to resolve it as quickly as possible. We apologize for any inconvenience and appreciate your patience. Please stay tuned for updates. This delay is NOT affecting the mobile app or submission deliveries.

  2. monitoring Nov 07, 2024, 02:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 07, 2024, 09:44 PM UTC

    This incident has been resolved.