Device Magic experienced a notice incident on March 28, 2025 affecting Forms Website, lasting 9d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Forms Website
Update timeline
- investigating Mar 28, 2025, 08:57 PM UTC
We're experiencing high load on the platform, as a result loading web stores and api calls to the dm database or related submission api calls are degraded.
- identified Mar 29, 2025, 03:41 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 07, 2025, 08:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 07, 2025, 07:34 PM UTC
This incident has been resolved.