Device Magic incident

Investigating API performance degradation

Minor Resolved View vendor source →

Device Magic experienced a minor incident on June 5, 2025 affecting Dispatches, lasting 11d 4h. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2025, 10:11 AM UTC
Resolved
Jun 16, 2025, 02:51 PM UTC
Duration
11d 4h
Detected by Pingoru
Jun 05, 2025, 10:11 AM UTC

Affected components

Dispatches

Update timeline

  1. investigating Jun 05, 2025, 10:11 AM UTC

    We're investigating reports of degraded performance with our Submissions and Dispatches APIs.

  2. identified Jun 11, 2025, 09:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 13, 2025, 07:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 16, 2025, 02:51 PM UTC

    This incident has been resolved.