Device Magic experienced a notice incident on July 17, 2025 affecting Forms Website and Submission Deliveries and 1 more component, lasting 3d 12h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 17, 2025, 02:36 PM UTC
We will perform system maintenance on our submissions database from July 19, 2025, at 7:00 AM EDT until July 20, 2025, at 9:00 PM EDT. Please note: - Services may be briefly impacted on July 19, 2025, between 7:00 AM and 10:00 AM EDT. - Performance related to submission data will be degraded for the remainder of the maintenance window. We appreciate your patience and understanding. If you have any questions or encounter issues, please contact us at [email protected].
- identified Jul 19, 2025, 11:29 AM UTC
We are performing maintenance on our submissions database. Services may be briefly impacted during window of 7:30 AM to 10:00 AM EDT.
- monitoring Jul 19, 2025, 01:04 PM UTC
Database upgrade is complete on submissions database. Parts of the application might be slow until July 20, 2025 9:00 PM EDT.
- resolved Jul 21, 2025, 02:36 AM UTC
Maintenance is complete. Services are running normally.