Design Spider incident

500 Server Outage

Critical Vendor's status page →

Resolved after 12 hours 48 minutes, affecting Client Hub, on March 7, 2021.

identified Mar 07, 2021, 09:00 PM UTC

The issue has been identified and a fix is being implemented.

Started
Mar 07, 2021, 07:50 PM UTC
Resolved
Mar 08, 2021, 08:39 AM UTC
Duration
12h 48m
Detected by Pingoru
Mar 07, 2021, 07:50 PM UTC

Affected components

Client Hub

Update timeline

  1. investigating Mar 07, 2021, 07:50 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 07, 2021, 07:57 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 07, 2021, 09:00 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Mar 08, 2021, 08:39 AM UTC

    Services have been resolved.

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