Design Pickle incident

File upload/download issues

Resolved after 2 hours 19 minutes, affecting Design Pickle Website, on February 10, 2021.

resolved Feb 10, 2021, 10:39 PM UTC

Filestack has implemented a fix that has resolved our issues. Clients are able to download and upload files. We will continue to monitor the situation. Thanks for your patience!

Started
Feb 10, 2021, 08:20 PM UTC
Resolved
Feb 10, 2021, 10:39 PM UTC
Duration
2h 19m
Detected by Pingoru
Feb 10, 2021, 08:20 PM UTC

Affected components

Design Pickle Website

Update timeline

  1. investigating Feb 10, 2021, 08:20 PM UTC

    We are currently experiencing issues with file uploading and downloading. We are currently looking into the problem and apologize for any inconvenience.

  2. identified Feb 10, 2021, 08:28 PM UTC

    We have identified that an issue with Filestack is the cause of our issues at Design Pickle. https://status.filestack.com/ We will continue to monitor the situation.

  3. resolved Feb 10, 2021, 10:39 PM UTC

    Filestack has implemented a fix that has resolved our issues. Clients are able to download and upload files. We will continue to monitor the situation. Thanks for your patience!

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