Design Pickle incident

Slowdown In Processing Emailed Requests

Resolved after 3 hours 23 minutes, affecting Design Request Email, on February 23, 2023.

monitoring Feb 24, 2023, 01:26 AM UTC

The latency around email requests being processes appears to have been resolved. We will continue to monitor.

Started
Feb 23, 2023, 11:30 PM UTC
Resolved
Feb 24, 2023, 02:54 AM UTC
Duration
3h 23m
Detected by Pingoru
Feb 23, 2023, 11:30 PM UTC

Affected components

Design Request Email

Update timeline

  1. investigating Feb 23, 2023, 11:30 PM UTC

    We have identified a slowdown in processing requests made via email and are investigating.

  2. investigating Feb 24, 2023, 01:02 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 24, 2023, 01:26 AM UTC

    The latency around email requests being processes appears to have been resolved. We will continue to monitor.

  4. resolved Feb 24, 2023, 02:54 AM UTC

    This incident has been resolved.

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