Design Pickle incident
Some clients may be experiencing a slowdown in processing e-mail requests
Minor Vendor's status page →
Resolved after 5 hours 30 minutes, affecting Design Request Email, on February 24, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
Design Request Email
Update timeline
- investigating Feb 24, 2023, 05:04 PM UTC
We are currently investigating the issue.
- investigating Feb 24, 2023, 05:54 PM UTC
We have identified the cause of the slowdown in processing email requests and they are now caught up. We are continuing to monitor the system.
- investigating Feb 24, 2023, 09:02 PM UTC
We are still investigating the issue.
- monitoring Feb 24, 2023, 10:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2023, 10:34 PM UTC
Request creation via email is caught up and the issue has been resolved.
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