Deque experienced a minor incident on February 14, 2022 affecting Axe Devtools Mobile, lasting 35d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Axe Devtools Mobile
Update timeline
- investigating Feb 14, 2022, 09:54 PM UTC
The Devtools Mobile server (sauron.dequecloud.com) is experiencing performance issues. We are working to resolve the situation as soon as possible.
- identified Feb 15, 2022, 10:19 PM UTC
We have identified the core issue with the service and we are working on a remediation path.
- identified Feb 19, 2022, 02:05 PM UTC
A solution has been identified but is going to require additional time to deploy. In the meanwhile, the service continues to function but at reduced capacity. We are currently expecting the improvements to be in place by Wednesday the 23rd. Thank you
- resolved Mar 22, 2022, 01:53 PM UTC
This incident has been resolved.