Deque incident

Data transfer (SFTP) service unavailable

Minor Resolved View vendor source →

Deque experienced a minor incident on January 4, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 04, 2023, 12:00 AM UTC
Resolved
Jan 04, 2023, 12:00 AM UTC
Duration
—
Detected by Pingoru
Jan 04, 2023, 12:00 AM UTC

Update timeline

  1. resolved Jan 04, 2023, 02:56 PM UTC

    The SFTP server experienced an outage at approximately 7 pm EST on 1/3, and was restored to service just after 12:01 AM 1/4 (5 hours). We are investigating the cause and working on resiliency improvements.