Deque incident

axe Auditor: Issue with Axe Reports data integration

Notice Resolved View vendor source →

Deque experienced a notice incident on July 25, 2024 affecting Axe Auditor, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2024, 01:02 PM UTC
Resolved
Jul 26, 2024, 02:34 PM UTC
Duration
1d 1h
Detected by Pingoru
Jul 25, 2024, 01:02 PM UTC

Affected components

Axe Auditor

Update timeline

  1. identified Jul 25, 2024, 01:02 PM UTC

    Description: Axe Auditor is currently experiencing issues with Axe Reports integrations. Impact: A small subset of Axe Auditor customers/users may encounter difficulties viewing updated data in Axe Reports, impacting data accuracy and real-time monitoring. Update: The issue has been identified, and our team is actively implementing a fix with the highest priority.

  2. resolved Jul 26, 2024, 02:34 PM UTC

    Resolution Update: This incident has been resolved, and the Axe Reports integration is now functioning as expected. No further action is required from customers. If you experience any issues or have questions regarding this incident, please get in touch with the Deque Helpdesk at [email protected]. Thank you for your patience and understanding.