Deque experienced a major incident on October 1, 2024 affecting Axe Reports (EU), lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Axe Reports (EU)
Update timeline
- investigating Oct 01, 2024, 02:19 PM UTC
axe Reports is experiencing an outage in the European region, causing charts to display without data. We are investigating this incident will post regular updates until resolved.
- resolved Oct 01, 2024, 02:32 PM UTC
We have been able to identify the root cause and the issue is now resolved.