Deque experienced a minor incident on November 13, 2024 affecting Axe Auditor, lasting 13d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 13, 2024, 05:07 PM UTC
We are currently experiencing intermittent slowness on Axe Auditor. Our engineers have identified the issue and are actively working on a fix. Please feel free to reach out to [email protected] if you have any questions. We will provide further updates here as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.
- monitoring Nov 13, 2024, 09:35 PM UTC
We’re glad to inform you that the intermittent slowness issue affecting axe Auditor has been resolved. Our engineering team has implemented a fix and is currently monitoring the system. We’re also actively working on additional fixes to prevent similar issues in the future. Please feel free to reach out to [email protected] if you have any questions.
- monitoring Nov 13, 2024, 11:11 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 26, 2024, 06:13 PM UTC
Our team has implemented a fix and additional measures to prevent future occurrences. Please feel free to reach out to [email protected] if you have any questions.