DeployGate incident

Delayed response times and increased error rates

Resolved after 18 hours 16 minutes, affecting Website and Upload API and 1 more, on October 23, 2022.

monitoring Oct 23, 2022, 04:05 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 23, 2022, 11:47 AM UTC
Resolved
Oct 24, 2022, 06:04 AM UTC
Duration
18h 16m
Detected by Pingoru
Oct 23, 2022, 11:47 AM UTC

Affected components

WebsiteUpload APIOther API

Update timeline

  1. identified Oct 23, 2022, 11:47 AM UTC

    We have confirmed that access to distribution page may fail. We are currently investigating this issue.

  2. monitoring Oct 23, 2022, 03:08 PM UTC

    We have deployed the modification and are monitoring the progress.

  3. investigating Oct 23, 2022, 03:33 PM UTC

    We have confirmed that access to Deploygate may fail. We are currently investigating this issue.

  4. investigating Oct 23, 2022, 03:34 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Oct 23, 2022, 04:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Oct 24, 2022, 06:04 AM UTC

    This incident has been resolved.

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