DeployGate incident

Android Application may be unavailable

Resolved after 4 days, affecting Android Application, on June 5, 2025.

resolved Jun 09, 2025, 02:31 AM UTC

We have released DeployGate Android Client v1.20.1, which resolves the issue where app installation was not possible on devices running Android 12 or earlier. Please update to the latest version to restore normal functionality. Thank you for your patience and understanding.

Started
Jun 05, 2025, 02:16 AM UTC
Resolved
Jun 09, 2025, 02:31 AM UTC
Duration
4d
Detected by Pingoru
Jun 05, 2025, 02:16 AM UTC

Affected components

Android Application

Update timeline

  1. identified Jun 05, 2025, 02:16 AM UTC

    We are having some trouble with DeployGate's Android Application. We’re investigating and working to fix the problem as quickly as we can. We’ll share another update shortly.

  2. identified Jun 05, 2025, 02:18 AM UTC

    We have identified an issue affecting devices running Android 12 or earlier when using DeployGate Android Client v1.20.0. Specifically, the app installation feature is currently unavailable on these devices. We are actively working on resolving this problem and appreciate your patience. Thank you for your understanding.

  3. monitoring Jun 06, 2025, 01:13 AM UTC

    The fixed version of the app (v1.20.1) is ready and currently awaiting release on the Google Play.

  4. resolved Jun 09, 2025, 02:31 AM UTC

    We have released DeployGate Android Client v1.20.1, which resolves the issue where app installation was not possible on devices running Android 12 or earlier. Please update to the latest version to restore normal functionality. Thank you for your patience and understanding.

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