Depict incident

Subset of merchants experiencing an performance degradation across search and collections

Minor Resolved

Depict experienced a minor incident on July 23, 2026 affecting API - Shopper Facing (Collections / Search), lasting 10m. The incident has been resolved; the full update timeline is below.

Started: Jul 23, 2026, 08:00 PM UTC
Resolved: Jul 23, 2026, 08:10 PM UTC
Duration: 10m
Detected by Pingoru: Jul 23, 2026, 08:00 PM UTC

Affected components

API - Shopper Facing (Collections / Search)

Update timeline

investigating Jul 23, 2026, 08:00 PM UTC

We are currently investigating this incident.
resolved Jul 23, 2026, 08:10 PM UTC

This incident has been resolved.