Depict incident

We're seeing issues with collection pages

Major Resolved

Depict experienced a major incident on June 10, 2026 affecting API - Shopper Facing (Collections / Search), lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 12:23 PM UTC
Resolved
Jun 10, 2026, 12:42 PM UTC
Duration
19m
Detected by Pingoru
Jun 10, 2026, 12:23 PM UTC

Affected components

API - Shopper Facing (Collections / Search)

Update timeline

  1. investigating Jun 10, 2026, 12:23 PM UTC

    We are currently investigating this incident.

  2. resolved Jun 10, 2026, 12:42 PM UTC

    This incident has been resolved.

  3. monitoring Jun 10, 2026, 12:44 PM UTC

    We implemented a fix and are currently monitoring the result.