Depict incident

Partial API degradation on one serving region (resolved)

Minor Resolved View vendor source →

Depict experienced a minor incident on October 9, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 05:45 PM UTC
Resolved
Oct 09, 2026, 05:45 PM UTC
Duration
—
Detected by Pingoru
Oct 09, 2026, 05:45 PM UTC

Update timeline

  1. resolved Oct 09, 2026, 05:45 PM UTC

    Type: Incident Duration: 5 hours Affected Components: Recommendations, Collections / Search Oct 9, 17:50:00 GMT+0 - Resolved - Resolved: the lock was released at 17:49 UTC and all requests had recovered by 17:50 UTC. Oct 9, 17:45:00 GMT+0 - Identified - For about five minutes (17:45–17:50 UTC), a subset of API requests for listings and recommendations served from one of our two regions returned errors (HTTP 500/504) while a database migration waited on a lock. The other region, search results and the merchant portal's data were not affected; no data was lost. The lock was released at 17:49 UTC and all requests recovered by 17:50 UTC. We are moving schema changes on these tables to a low-traffic window with a lock check before each step.