Boomi incident
Boomi - Process Reporting Document Metadata Degraded - Resolved
Boomi experienced a minor incident on December 14, 2025 affecting Process Reporting Document Metadata, lasting 23h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 14, 2025, 05:23 PM UTC
The Boomi Process Reporting Document Metadata is currently operating at a higher-than-normal latency. You may experience degraded performance during this time. Our engineering team is investigating the issue and we will provide an update once we have more information. We apologize for any inconvenience this incident has caused.
- identified Dec 14, 2025, 08:36 PM UTC
We have identified the cause of the degraded performance you may have experienced on the Process Reporting Document Metadata. Our engineering team is working to resolve the issue and we will provide an update once the issue is resolved. We apologize for any inconvenience this incident may have caused.
- monitoring Dec 14, 2025, 10:18 PM UTC
Our engineering team implemented corrective actions to resolve the issues with the Boomi Process Reporting Document Metadata. Customers may continue to see delays while the service works through the backlog of messages. We are monitoring the situation to ensure continued availability.
- resolved Dec 15, 2025, 05:07 PM UTC
Our engineering team has corrected the issue and Boomi Process Reporting Document Metadata is operating as expected.