Boomi incident

Boomi Cloud API Management - Investigating Degradation

Resolved after 2 hours 19 minutes, affecting CAM Design Time and CAM Runtime, on May 22, 2025.

resolved May 23, 2025, 12:24 AM UTC

Our engineering team has corrected the issue and Boomi Cloud API Management is operating as expected.

Started
May 22, 2025, 10:05 PM UTC
Resolved
May 23, 2025, 12:24 AM UTC
Duration
2h 19m
Detected by Pingoru
May 22, 2025, 10:05 PM UTC

Affected components

CAM Design TimeCAM Runtime

Update timeline

  1. investigating May 22, 2025, 10:05 PM UTC

    The Boomi Cloud API Management platform is experiencing service degradation. Based on the available information, we believe that the following components are affected: Mashery V2/V3 API oAuth dependent traffic Admin Dashboard Control Center Non OAuth dependent traffic Our team is investigating this and we will provide updates on the Status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

  2. investigating May 22, 2025, 10:32 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 22, 2025, 11:01 PM UTC

    The Boomi Cloud API Management platform is experiencing service degradation. Based on the available information, we believe that the following components are affected: Mashery V2/V3 API - Call to OAuth APIs are throwing 596-Service Not Found error oAuth dependent traffic Admin Dashboard Control Center Non OAuth dependent traffic Traffic not dependent on oAuth is NOT impacted. Our team is investigating this and we will provide updates on the Status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

  4. identified May 22, 2025, 11:42 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring May 22, 2025, 11:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved May 23, 2025, 12:24 AM UTC

    Our engineering team has corrected the issue and Boomi Cloud API Management is operating as expected.

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