Boomi incident

Boomi Cloud API Management - Investigating Degradation

Resolved after 43 minutes, affecting CAM Design Time and CAM Runtime, on December 5, 2025.

resolved Dec 05, 2025, 05:21 AM UTC

The Boomi Cloud API Management service is now back in good health and the issue that caused degradation has been resolved. This is the final update from us on this issue. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

Started
Dec 05, 2025, 04:38 AM UTC
Resolved
Dec 05, 2025, 05:21 AM UTC
Duration
43m
Detected by Pingoru
Dec 05, 2025, 04:38 AM UTC

Affected components

CAM Design TimeCAM Runtime

Update timeline

  1. investigating Dec 05, 2025, 04:38 AM UTC

    The Boomi Cloud API Management platform is experiencing service degradation. Based on the available information, we believe that the following components are affected: Mashery V2 API oAuth dependent traffic Admin Dashboard Control Center - 503 Service Unavailable Error Our team is investigating this and we will provide updates on the Status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

  2. investigating Dec 05, 2025, 04:38 AM UTC

    We are continuing to investigate this issue.

  3. identified Dec 05, 2025, 05:04 AM UTC

    We have identified the root cause of the issue and are taking measures to mitigate the impact. We will update the status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

  4. monitoring Dec 05, 2025, 05:08 AM UTC

    Our team has taken measures to address the service degradation of the Boomi Cloud API Management platform. All components are in good health and our team is currently monitoring the situation. We will provide updates on the status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

  5. resolved Dec 05, 2025, 05:21 AM UTC

    The Boomi Cloud API Management service is now back in good health and the issue that caused degradation has been resolved. This is the final update from us on this issue. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

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