Degreed Outage History

Degreed is up right now

Degreed had 10 outages in the last 2 years totaling 89h 25m of downtime — averaging 0.4 incidents per month.

There were 10 Degreed outages since July 21, 2025 totaling 89h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://degreed.statuspage.io

Minor April 8, 2026

Search Intermittent Degradation

Detected by Pingoru
Apr 08, 2026, 04:04 PM UTC
Resolved
Apr 08, 2026, 07:49 PM UTC
Duration
3h 45m
Affected: Degreed Web
Timeline · 4 updates
  1. investigating Apr 08, 2026, 04:04 PM UTC

    We are currently investigating intermittent issues affecting search functionality. Users may experience degraded or inconsistent search results during this time. Our team is actively working to identify the root cause. We will provide an update as soon as we have more information.

  2. investigating Apr 08, 2026, 05:11 PM UTC

    We have implemented mitigation measures and our search infrastructure is showing improvement - we are trending in the right direction. However, the issue is not fully resolved. The team continues to work on stabilizing the system and restoring full performance. We will provide another update shortly.

  3. investigating Apr 08, 2026, 06:06 PM UTC

    We are trending in the right direction as the team continues to implement various mitigation steps to stabilize the system and restore search to full performance. The issue is not yet fully resolved. We appreciate your patience as we work through this and will provide another update shortly

  4. resolved Apr 08, 2026, 07:49 PM UTC

    Search has been restored to full performance. Our team has completed the necessary mitigation steps and the system is stable. We will continue to monitor closely to ensure everything remains healthy. Thank you for your patience throughout this incident.

Read the full incident report →

Notice December 5, 2025

Zendesk Service Disruption

Detected by Pingoru
Dec 05, 2025, 10:14 AM UTC
Resolved
Dec 05, 2025, 11:03 AM UTC
Duration
48m
Timeline · 2 updates
  1. monitoring Dec 05, 2025, 10:14 AM UTC

    We are aware of an ongoing issue with Zendesk, which is being caused by a wider Cloudflare outage. This is currently impacting our support operations. 1. We are unable to respond to existing or new tickets. 2. The Knowledge Center is inaccessible. 3. Ticket submissions may not be successfully created, as we currently have no visibility of our queues. Our team is monitoring the situation and will provide updates as soon as Cloudflare and Zendesk resolve the issue.

  2. resolved Dec 05, 2025, 11:03 AM UTC

    The Zendesk issue caused by the Cloudflare outage has now been resolved and all services are operating normally.

Read the full incident report →

Minor November 18, 2025

Login issues with US and CA production environments

Detected by Pingoru
Nov 18, 2025, 01:27 PM UTC
Resolved
Nov 18, 2025, 05:06 PM UTC
Duration
3h 38m
Affected: Degreed WebDegreed Web
Timeline · 6 updates
  1. investigating Nov 18, 2025, 01:27 PM UTC

    The team is looking into the login issues. We will post an update as we make an progress.

  2. investigating Nov 18, 2025, 02:49 PM UTC

    The team continues to investigate the login flow issues and is actively working on identifying the root cause. We will provide further updates as soon as more information becomes available.

  3. investigating Nov 18, 2025, 04:13 PM UTC

    The login flow issues in the CA environment have been resolved. We are currently working on resolving issues in the US environment.

  4. monitoring Nov 18, 2025, 04:38 PM UTC

    The issue with Degreed US login has been resolved. We’ll continue to monitor closely over the next few hours to ensure everything remains stable.

  5. monitoring Nov 18, 2025, 04:40 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Nov 18, 2025, 05:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 3, 2025

Content catalog (end user, admin) are not loading

Detected by Pingoru
Nov 03, 2025, 03:08 PM UTC
Resolved
Nov 03, 2025, 05:56 PM UTC
Duration
2h 47m
Affected: Degreed Web
Timeline · 3 updates
  1. investigating Nov 03, 2025, 03:08 PM UTC

    We're currently experiencing issues where the content catalogue (end user, admin) isn't loading as expected in the UI. Our teams are currently investing.

  2. investigating Nov 03, 2025, 05:05 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 03, 2025, 05:56 PM UTC

    Resolved: The issue has been fully resolved, and all systems are now operating normally.

Read the full incident report →

Major October 29, 2025

Incident Notice: Degreed Loading Issue

Detected by Pingoru
Oct 29, 2025, 04:19 PM UTC
Resolved
Oct 29, 2025, 10:31 PM UTC
Duration
6h 11m
Affected: Degreed WebDegreed WebDegreed WebAcademies (ACM)Academies (ACM)
Timeline · 7 updates
  1. investigating Oct 29, 2025, 04:19 PM UTC

    We’re aware that some users are currently experiencing issues accessing our website. Our initial investigation points to a Microsoft Azure–related service disruption affecting parts of our infrastructure.

  2. identified Oct 29, 2025, 04:27 PM UTC

    It has been confirmed that the website loading issue is due to an outage in Microsoft Azure. Our team is monitoring the situation closely. We will provide further updates as soon as more information is available.

  3. identified Oct 29, 2025, 04:36 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Oct 29, 2025, 04:37 PM UTC

    It has been confirmed that the website loading issue is due to an outage in Microsoft Azure. Our team is monitoring the situation closely. We will provide further updates as soon as more information is available.

  5. identified Oct 29, 2025, 04:42 PM UTC

    It has been confirmed that the website loading issue is due to an outage in Microsoft Azure. Our team is monitoring the situation closely. We will provide further updates as soon as more information is available.

  6. identified Oct 29, 2025, 08:48 PM UTC

    We’re observing signs of improvement across regions, though the service has not yet fully stabilized. The Azure team is still actively mitigating the issue, and our teams continue to monitor performance closely. We’ll share further updates as the situation evolves.

  7. resolved Oct 29, 2025, 10:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 27, 2025

Login and SSO failures

Detected by Pingoru
Aug 27, 2025, 04:01 PM UTC
Resolved
Aug 27, 2025, 04:43 PM UTC
Duration
42m
Affected: Degreed WebDegreed WebAPI ServiceAPI Service
Timeline · 2 updates
  1. investigating Aug 27, 2025, 04:01 PM UTC

    We are currently investigating reports of login issues on Degreed. Some users in the US and EU regions are experiencing errors when attempting to log in and missing SSO options. Our engineering team is actively investigating and we will provide an update as soon as more information is available.

  2. resolved Aug 27, 2025, 04:43 PM UTC

    This incident has been resolved. Users in all regions should now be able to log in successfully via SSO.

Read the full incident report →

Notice August 6, 2025

In-App Reports Unable to Generate

Detected by Pingoru
Aug 06, 2025, 08:39 PM UTC
Resolved
Aug 06, 2025, 09:40 PM UTC
Duration
1h 1m
Affected: Degreed WebDegreed Web
Timeline · 2 updates
  1. investigating Aug 06, 2025, 08:39 PM UTC

    We are currently investigating an issue where in-app reports are not generating as expected. Our team is actively working to identify the root cause and will provide updates as more information becomes available.

  2. resolved Aug 06, 2025, 09:40 PM UTC

    The issue has been resolved. Please note that pending reports are still processing and may take 12–24 hours to fully complete. We appreciate your patience.

Read the full incident report →

Minor July 29, 2025

Slow Response Times

Detected by Pingoru
Jul 29, 2025, 02:48 PM UTC
Resolved
Jul 29, 2025, 04:08 PM UTC
Duration
1h 20m
Affected: Degreed Web
Timeline · 2 updates
  1. investigating Jul 29, 2025, 02:48 PM UTC

    Our teams have identified the cause of the slow response times. We're currently working to restore response times back to normal.

  2. resolved Jul 29, 2025, 04:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 21, 2025

Degreed Site: Partial Service Degradation

Detected by Pingoru
Jul 21, 2025, 04:47 PM UTC
Resolved
Jul 21, 2025, 08:32 PM UTC
Duration
3h 45m
Affected: Degreed Web
Timeline · 3 updates
  1. investigating Jul 21, 2025, 04:47 PM UTC

    We're currently experiencing slow response times. Our teams are currently investigating.

  2. identified Jul 21, 2025, 04:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 21, 2025, 08:32 PM UTC

    This incident has been resolved.

Read the full incident report →