Degreed incident

Login issues with US and CA production environments

Minor Resolved View vendor source →

Degreed experienced a minor incident on November 18, 2025 affecting Degreed Web and Degreed Web, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:27 PM UTC
Resolved
Nov 18, 2025, 05:06 PM UTC
Duration
3h 38m
Detected by Pingoru
Nov 18, 2025, 01:27 PM UTC

Affected components

Degreed WebDegreed Web

Update timeline

  1. investigating Nov 18, 2025, 01:27 PM UTC

    The team is looking into the login issues. We will post an update as we make an progress.

  2. investigating Nov 18, 2025, 02:49 PM UTC

    The team continues to investigate the login flow issues and is actively working on identifying the root cause. We will provide further updates as soon as more information becomes available.

  3. investigating Nov 18, 2025, 04:13 PM UTC

    The login flow issues in the CA environment have been resolved. We are currently working on resolving issues in the US environment.

  4. monitoring Nov 18, 2025, 04:38 PM UTC

    The issue with Degreed US login has been resolved. We’ll continue to monitor closely over the next few hours to ensure everything remains stable.

  5. monitoring Nov 18, 2025, 04:40 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Nov 18, 2025, 05:06 PM UTC

    This incident has been resolved.