Degreed experienced a major incident on October 29, 2025 affecting Degreed Web and Degreed Web and 1 more component, lasting 6h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:19 PM UTC
We’re aware that some users are currently experiencing issues accessing our website. Our initial investigation points to a Microsoft Azure–related service disruption affecting parts of our infrastructure.
- identified Oct 29, 2025, 04:27 PM UTC
It has been confirmed that the website loading issue is due to an outage in Microsoft Azure. Our team is monitoring the situation closely. We will provide further updates as soon as more information is available.
- identified Oct 29, 2025, 04:36 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 29, 2025, 04:37 PM UTC
It has been confirmed that the website loading issue is due to an outage in Microsoft Azure. Our team is monitoring the situation closely. We will provide further updates as soon as more information is available.
- identified Oct 29, 2025, 04:42 PM UTC
It has been confirmed that the website loading issue is due to an outage in Microsoft Azure. Our team is monitoring the situation closely. We will provide further updates as soon as more information is available.
- identified Oct 29, 2025, 08:48 PM UTC
We’re observing signs of improvement across regions, though the service has not yet fully stabilized. The Azure team is still actively mitigating the issue, and our teams continue to monitor performance closely. We’ll share further updates as the situation evolves.
- resolved Oct 29, 2025, 10:31 PM UTC
This incident has been resolved.