Debales AI incident
Degraded Performance — High Latency in Voice Agent Calls
Resolved after 2 days 7 hours, affecting section-322353 (Debales AI Platform (debales.ai)), on May 26, 2026.
Resolved – The performance degradation affecting our Voice Agents has been resolved. Call latency has returned to normal levels, and all systems are fully operational.
Affected components
Update timeline
- investigating May 26, 2026, 09:46 AM UTC
We are currently experiencing degraded performance on our Voice Agents, resulting in higher-than-usual latency during calls. Our engineering team is actively working on a fix. Calls are still connecting, but users may notice delays in agent responses until the issue is fully resolved. We will share the next update shortly. Thank you for your patience.
- resolved May 28, 2026, 04:54 PM UTC
Resolved – The performance degradation affecting our Voice Agents has been resolved. Call latency has returned to normal levels, and all systems are fully operational.
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