DealerSocket Outage History

DealerSocket is up right now

DealerSocket had 5 outages in the last 2 years totaling 35h 29m of downtime — averaging 0.2 incidents per month.

There were 5 DealerSocket outages since April 17, 2026 totaling 35h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.dealersocket.com

Critical September 12, 2026

CRM - Users Unable to Log In

Detected by Pingoru
Sep 12, 2026, 09:38 PM UTC
Resolved
Sep 14, 2026, 01:05 AM UTC
Duration
1d 3h
Affected: CRMMobile CRM ApplicationRevenue Radar
Timeline · 3 updates
  1. investigating Sep 12, 2026, 09:38 PM UTC

    We are currently investigating an issue where users are unable to access the CRM platform.

  2. monitoring Sep 12, 2026, 11:09 PM UTC

    We are currently monitoring an issue where users have reported errors logging in and slow navigation within the CRM.

  3. resolved Sep 14, 2026, 01:05 AM UTC

    We have resolved an issue where users have reported errors logging in and slow navigation within the CRM.

Read the full incident report →

Major June 28, 2026

CRM - Elastic search is not working.

Detected by Pingoru
Jun 28, 2026, 08:20 PM UTC
Resolved
Jun 28, 2026, 08:39 PM UTC
Duration
19m
Affected: CRMMobile CRM Application
Timeline · 1 update
  1. investigating Jun 28, 2026, 08:20 PM UTC

    Elastic search is not working. We have teams working on this now.

Read the full incident report →

Notice May 8, 2026

IDMS inaccessible

Detected by Pingoru
May 08, 2026, 02:18 PM UTC
Resolved
May 08, 2026, 02:22 PM UTC
Duration
4m
Affected: IDMS
Timeline · 3 updates
  1. investigating May 08, 2026, 02:18 PM UTC

    We are currently investigating this issue.

  2. investigating May 08, 2026, 02:18 PM UTC

    Teams are working to restore access

  3. resolved May 08, 2026, 02:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 4, 2026

CRM - Unable to Login

Detected by Pingoru
May 04, 2026, 12:50 PM UTC
Resolved
May 04, 2026, 08:05 PM UTC
Duration
7h 15m
Affected: CRMMobile CRM ApplicationRevenue Radar
Timeline · 7 updates
  1. investigating May 04, 2026, 12:50 PM UTC

    CRM users are currently unable to login. We have teams working on this now and will provide updates as they become available.

  2. investigating May 04, 2026, 01:28 PM UTC

    We are continuing to investigate this issue.

  3. identified May 04, 2026, 02:38 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified May 04, 2026, 02:42 PM UTC

    Our teams have identified the cause of the service disruption and are actively working to restore services. We do not have an estimated time for full restoration at this moment.

  5. identified May 04, 2026, 03:51 PM UTC

    Some users may be able to log in at this time. However, systems are still in the process of coming back online, and full functionality has not yet been restored.

  6. identified May 04, 2026, 05:37 PM UTC

    We are continuing to work on a fix for this issue.

  7. identified May 04, 2026, 07:31 PM UTC

    We are actively validating systems as part of the restoration process.

Read the full incident report →

Critical April 17, 2026

IDMS Slowness/Issues logging in/504 Error

Detected by Pingoru
Apr 17, 2026, 10:09 PM UTC
Resolved
Apr 17, 2026, 10:32 PM UTC
Duration
22m
Affected: IDMS
Timeline · 3 updates
  1. investigating Apr 17, 2026, 10:09 PM UTC

    We are currently investigating 504 Errors when attempting to access the IDMS application. We have internal teams working swiftly to remedy the issue.

  2. monitoring Apr 17, 2026, 10:24 PM UTC

    A fix has been implemented and our internal teams are monitoring the issue.

  3. resolved Apr 17, 2026, 10:32 PM UTC

    This incident has been resolved.

Read the full incident report →