DealerSocket incident

CRM - Users Unable to Log In

Resolved after 1 day 3 hours, affecting CRM and Mobile CRM Application and 1 more, on September 12, 2026.

resolved Sep 14, 2026, 01:05 AM UTC

We have resolved an issue where users have reported errors logging in and slow navigation within the CRM.

Started
Sep 12, 2026, 09:38 PM UTC
Resolved
Sep 14, 2026, 01:05 AM UTC
Duration
1d 3h
Detected by Pingoru
Sep 12, 2026, 09:38 PM UTC

Affected components

CRMMobile CRM ApplicationRevenue Radar

Update timeline

  1. investigating Sep 12, 2026, 09:38 PM UTC

    We are currently investigating an issue where users are unable to access the CRM platform.

  2. monitoring Sep 12, 2026, 11:09 PM UTC

    We are currently monitoring an issue where users have reported errors logging in and slow navigation within the CRM.

  3. resolved Sep 14, 2026, 01:05 AM UTC

    We have resolved an issue where users have reported errors logging in and slow navigation within the CRM.

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