DealerSocket Outage History
DealerSocket is up right nowPingoru has recorded 52 incidents for DealerSocket: 5 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 2 | 7 of 744 (1%) |
| June 2026 | 1 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 28 of 720 (4%) |
| October 2026 | 0 | 0 of 518 (0%) |
Incidents, newest first
Critical September 12, 2026 CRM - Users Unable to Log In 1d 3h CRM, Mobile CRM Application, Revenue Radar
Started Sep 12, 2026, 09:38 PM UTC· resolved Sep 14, 2026, 01:05 AM UTC
- investigating Sep 12, 2026, 09:38 PM UTC
We are currently investigating an issue where users are unable to access the CRM platform.
- monitoring Sep 12, 2026, 11:09 PM UTC
We are currently monitoring an issue where users have reported errors logging in and slow navigation within the CRM.
- resolved Sep 14, 2026, 01:05 AM UTC
We have resolved an issue where users have reported errors logging in and slow navigation within the CRM.
Major June 28, 2026 CRM - Elastic search is not working. 19m CRM, Mobile CRM Application
Started Jun 28, 2026, 08:20 PM UTC· resolved Jun 28, 2026, 08:39 PM UTC
- investigating Jun 28, 2026, 08:20 PM UTC
Elastic search is not working. We have teams working on this now.
Notice May 8, 2026 IDMS inaccessible 4m IDMS
Started May 08, 2026, 02:18 PM UTC· resolved May 08, 2026, 02:22 PM UTC
- investigating May 08, 2026, 02:18 PM UTC
We are currently investigating this issue.
- investigating May 08, 2026, 02:18 PM UTC
Teams are working to restore access
- resolved May 08, 2026, 02:22 PM UTC
This incident has been resolved.
Critical May 4, 2026 CRM - Unable to Login 7h 15m CRM, Mobile CRM Application, Revenue Radar
Started May 04, 2026, 12:50 PM UTC· resolved May 04, 2026, 08:05 PM UTC
- investigating May 04, 2026, 12:50 PM UTC
CRM users are currently unable to login. We have teams working on this now and will provide updates as they become available.
- investigating May 04, 2026, 01:28 PM UTC
We are continuing to investigate this issue.
- identified May 04, 2026, 02:38 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 04, 2026, 02:42 PM UTC
Our teams have identified the cause of the service disruption and are actively working to restore services. We do not have an estimated time for full restoration at this moment.
- identified May 04, 2026, 03:51 PM UTC
Some users may be able to log in at this time. However, systems are still in the process of coming back online, and full functionality has not yet been restored.
- identified May 04, 2026, 05:37 PM UTC
We are continuing to work on a fix for this issue.
- identified May 04, 2026, 07:31 PM UTC
We are actively validating systems as part of the restoration process.
Critical April 17, 2026 IDMS Slowness/Issues logging in/504 Error 22m IDMS
Started Apr 17, 2026, 10:09 PM UTC· resolved Apr 17, 2026, 10:32 PM UTC
- investigating Apr 17, 2026, 10:09 PM UTC
We are currently investigating 504 Errors when attempting to access the IDMS application. We have internal teams working swiftly to remedy the issue.
- monitoring Apr 17, 2026, 10:24 PM UTC
A fix has been implemented and our internal teams are monitoring the issue.
- resolved Apr 17, 2026, 10:32 PM UTC
This incident has been resolved.