Dead Man's Snitch incident

False Alerts Due to Delayed Snitch Processing

Resolved after 36 minutes, on March 18, 2015.

monitoring Mar 18, 2015, 09:32 AM UTC

Processing of check-in data was delayed from 6:45AM UTC and lasting until 8:50AM UTC due to issues with our database provider. We did not lose any check-in data but we sent a number of false alerts for customers with 15 minute, 30 minute, and hourly snitches. The issue has been resolved and our processing times have returned to normal.

Started: Mar 18, 2015, 09:32 AM UTC
Resolved: Mar 18, 2015, 10:09 AM UTC
Duration: 36m
Detected by Pingoru: Mar 18, 2015, 09:32 AM UTC

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monitoring Mar 18, 2015, 09:32 AM UTC

Processing of check-in data was delayed from 6:45AM UTC and lasting until 8:50AM UTC due to issues with our database provider. We did not lose any check-in data but we sent a number of false alerts for customers with 15 minute, 30 minute, and hourly snitches. The issue has been resolved and our processing times have returned to normal.
resolved Mar 18, 2015, 10:09 AM UTC

This incident has been resolved.

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