Resolved after 3 hours 13 minutes, on August 19, 2016.
Check-in processing has caught up and appears to be stable. We are actively monitoring the system to quickly address issues should they happen again today.
Update timeline
- investigating Aug 19, 2016, 05:29 PM UTC
We are currently receiving fewer check-ins via email than expected and are looking into what is causing the issue. We will update soon with more information.
- identified Aug 19, 2016, 07:30 PM UTC
Our check-in processing queue is currently having load issues and we are working to get caught up. The issues have begun to bleed over into all check-in processing and we are working to get the system stable as soon as possible.
- monitoring Aug 19, 2016, 08:03 PM UTC
Check-in processing has caught up and appears to be stable. We are actively monitoring the system to quickly address issues should they happen again today.
- resolved Aug 19, 2016, 08:42 PM UTC
This incident has been resolved.
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